Cancellation & Refund Policy

1. General Policy Statement

Our policy lasts 7 days from the date of delivery. If 7 days have gone by since delivery, unfortunately, we can’t offer you a refund or exchange.

Refunds are only processed for books that are received in damaged condition, incorrect titles delivered, or manufacturing defects.

Cancellations must be made within 24 hours of placing the order.

2. Eligibility for Cancellation

• Orders can only be canceled if they have not been processed or dispatched.
• No cancellations are entertained once the product is out for delivery or has been dispatched.
• Special request or made-to-order items cannot be canceled under any circumstances.
• Cancellation requests must be emailed to info@parabpublications.com with your order ID.

3. Refunds (if applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

4. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

If you’ve done all of this and still have not received your refund, please contact us at info@parabpublications.com.

5. Exchanges (if applicable)

We Vineet Keshrionly replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email and send your item to the return address provided.

6. Non-refundable Items

• Gift cards
• Downloadable software products or eBooks
• Items on sale
• Customized orders

7. Return Shipping

You will be responsible for paying your own shipping costs for returning your item unless it was our error.

Return shipping costs are non-refundable.

8. Processing Timeline

Cancellations and refund requests are generally processed within 7-10 business days.

9. Grievance Redressal

If you're not satisfied with the outcome, you can escalate the issue to our grievance officer at info@parabpublications.com.

10. Changes to This Policy

We reserve the right to modify this policy at any time without prior notice.